At Chakra Flow University, we understand that sometimes circumstances may arise that require changes to your plans. We strive to provide a fair and flexible refund policy for our valued customers. Please review the following guidelines for refunds and exchanges based on the type of event:

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Smaller Events (Workshops, Classes, etc.):

• Tickets for smaller events are non-refundable but can be exchanged for a different date or event, subject to availability.

• Exchanges must be requested at least 48 hours prior to the original event.

• Tickets are transferrable, allowing you to gift or sell them to another person if you are unable to attend.

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Retreats and Larger Events:

• Retreat deposits are non-refundable but can be transferred to another person, subject to approval.

• If you need to cancel your participation in a retreat:

  • ​If the cancellation is made at least 2 months prior to the retreat start date, you will be eligible for a refund of the remaining balance, excluding the non-refundable deposit.

  • If the cancellation is made within 1 month prior to the retreat start date, a refund of 50% of the remaining balance will be provided.

  • Cancellations made less than 1 month prior to the retreat start date are non-refundable.

  • In case of cancellation, we encourage you to offer your ticket to another individual who can attend in your place, allowing for a seamless transfer of participation.

  • Transfers of retreat bookings to alternative dates or events may be considered on a case-by-case basis, subject to availability and approval.

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Please note the following important points:

• All refund requests must be submitted in writing to our customer support team at [email protected]

• Requests for exchanges or transfers should be made at least 48 hours prior to the original event start time.

• Refunds will be processed using the original method of payment, and the time frame for the funds to reflect in your account may vary depending on your payment provider.

 

We highly value your understanding and cooperation in adhering to our refund policy guidelines. These policies enable us to plan and prepare for our events while providing you with the best possible experiences. Should you have any further questions or require assistance regarding our refund policy, please feel free to contact our customer support team.

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Thank you for choosing Chakra Flow University. We appreciate your trust in us and look forward to sharing transformative and enriching experiences with you.